Privacy

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Hey there 👋

I'm Rajbir, one of the founders of Wahid Studio. I value your trust and want to take a moment to speak to you directly about your privacy and security.

As a software engineer, I prioritize transparency and security above all else. I am passionate about building things that people enjoy using, and I am equally dedicated to protecting your privacy and ensuring your data is secure.

Amidst the ever-changing landscape of technology and data privacy, I want to assure you that Wahid Studio is committed to safeguarding your information and being transparent about how we collect and use it. I understand that privacy policies can often be overwhelming and confusing, so I strive to make sure that you clearly understand what we do with your information and how we protect it.

If any of the language in this policy is unclear or you have any questions, please don't hesitate to reach out to me directly at rajbir [at] wahidstudio [dot] com.

Introduction

Wahid Studio ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Notice describes what information Wahid Studio collects and how we use it. Throughout this policy, we may refer to Wahid Studio as "Wahid Studio," "we," "us," or "our".

This Privacy Notice applies to information we collect when you: access our technology platforms (including, but not limited to, Websites and Apps that link to this Notice) (collectively, "Platforms"); engage with us via social media; shop on our marketplace; participate in promotions or contests; complete surveys or provide feedback; or otherwise interact with us.

When we say "Websites," we mean wahidstudio.com and affiliated Wahid Studio-controlled websites. "Apps" refers to the mobile applications we make available for download. "Social Media Pages" are the official social media pages we operate on Facebook, Instagram, and other platforms. This Privacy Notice applies to all our Platforms and to communications with you via email or text messages.

I. Information Collection

We collect different types of information about you. In the past 12 months, we may have collected the following information:

  • Contact Information
    When you create an account, make a purchase, or participate in a survey, we collect your name, email address, phone number, and physical address. This information is used to process your order, respond to your inquiries, and communicate with you.

  • Payment Information
    When you make a purchase, we collect your payment information, including credit card numbers, billing addresses, and transaction details. This information is used to process your payment and prevent fraud. We partner with Stripe to securely process payments.

  • Device Information
    When you visit our Platforms, we collect information about your device that are automatically sent to us by your browser or device. We do not request or require any other information from your device unless you provide it to us willingly.

  • Transaction History
    We collect information about your transactions, including the products you purchase, the date and time of your transaction, and the amount you paid. This information is used to process your order and provide customer support. It may also be used to provide you with personalized recommendations and marketing messages.

  • Optional Information

    You may choose to provide additional information about yourself, such as your preferences, interests, and other personal details. This information is used to personalize your experience and provide you with relevant content and offers.

We do not knowingly collect data from individuals under the age of 13. Users under 13 are not permitted to use Wahid Studio.

II. How We Collect

We collect information in different ways:

  • Directly from You
    We collect information directly from you when you create an account, make a purchase, or provide feedback. This information may include your name, email address, address(s), phone number, and payment information.

  • Automatically
    We collect information automatically when you visit our Platforms. This information may include your IP address, device type, browser type, and other technical details.

  • From Third Parties
    We may receive information about you from third parties, mainly service providers and business partners. This information may include transaction details, payment information, and other data that helps us provide you with better service.

III. How We Use Your Information

We use the information we collect to provide you with a personalized experience and improve our services. In the past 12 months, we may have used your information in the following ways:

  • Process Transactions
    We use your information to process your orders, payments, and returns. This includes verifying your identity, processing payments, and delivering products to you.

  • Provide Customer Support
    We use your information to provide customer support and respond to your inquiries. We may also use your information to improve our products and services.

  • Personalize Your Experience
    We use your information to personalize your experience and provide you with relevant content and offers. This may include personalized recommendations and marketing messages.

  • Improve Our Services
    We use your information to improve our products and services. This includes analyzing customer feedback, tracking trends, and conducting research.

  • Prevent Fraud
    We use your information to prevent fraud and protect our business. This includes verifying your identity, detecting suspicious activity, and monitoring transactions.

  • Comply with Legal Requirements
    We use your information to comply with legal requirements and protect our rights. This includes responding to legal requests, enforcing our policies, and preventing harm.

IV. Information Sharing

We may share your information with the following entities:

  • Service Providers
    We may share your information with service providers that help us operate our business. This includes payment processors, shipping carriers, and marketing partners.

  • Business Partners
    We may share your information with business partners that help us provide you with better service. This includes suppliers, manufacturers, and distributors.

  • Legal Authorities
    We may share your information with legal authorities if required by law or to protect our rights. This includes responding to legal requests, enforcing our policies, and preventing harm.

V. Compliance With Regulations

We are committed to protecting your privacy and complying with applicable data protection laws. In the past 12 months, we have taken the following steps to ensure compliance:

  • GDPR Compliance
    We have updated our privacy practices to comply with the General Data Protection Regulation (GDPR). This includes providing you with more control over your data and ensuring that your information is protected.

  • CCPA Compliance
    We have updated our privacy practices to comply with the California Consumer Privacy Act (CCPA). This includes providing you with more transparency about how we collect and use your information.

  • Other Regulations
    We have updated our privacy practices to comply with other applicable data protection laws. This includes providing you with more information about your privacy rights and how to exercise them.

VI. Your Privacy Rights

You have the following privacy rights:

  • Right to Access
    You have the right to access your personal information and request a copy of it.

  • Right to Rectification
    You have the right to correct any inaccuracies in your personal information.

  • Right to Erasure
    You have the right to request that we delete your personal information.

  • Right to Restriction
    You have the right to restrict the processing of your personal information.

  • Right to Portability
    You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

  • Right to Object
    You have the right to object to the processing of your personal information.

To exercise your privacy rights, please contact us at contact [at] wahidstudio [dot] com.

VII. Data Security

We take data security seriously and have implemented measures to protect your information. In the past 12 months, we have taken the following steps to secure your data:

  • Encryption
    We use encryption to protect your information during transmission and storage.

  • Access Controls
    We restrict access to your information to authorized personnel only.

  • Monitoring
    We monitor our systems for suspicious activity and take action to prevent data breaches.

VIII. Notifications and Updates

We may update this Privacy Notice from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our Platforms. We encourage you to check our Platforms regularly for updates.

In the unlikely event of a data breach, we will notify you as soon as possible and take appropriate steps to protect your information.